Business Management – Effective Problem Solving



A key business management skill that any business manager or executive should have is the ability to solve problems. The ability to solve problems is a prerequisite of effective decision making which really is to find solutions to problems or overcome obstacles.

In order to come up with the best solution to solving a problem a manager must find the route or source of the problem. When solving a problem relating to business there are 5 areas where the problem could originate from. These 5 areas include the following:

• Business Environment

• Human Resources

• Machinery and technology

• Method

• Materials

When you have uncovered a problem you need to ask a set of questions when you are assessing the problem in order to find the best solution. For example, if there is a problem within human resources regarding a lack of staff or training then, possible solutions could be bringing in extra part time staff to complete a project.

When solving a problem after you have identified it, it is important that you analyse it thoroughly to find out what is its cause. It is important that you look at all the possible causes before acting on one. You find that if you make a decision to act on the first cause you may find that there is another cause that you may have missed. A good example would be the problem where there is a downturn in sales in a certain market that the company is selling to.

After analysing the problem a possible cause of a downturn in sales could be attributed to a lack of adequate sales training. However, under further analysis it could be found that the market being sold to is not a buyer’s market. That is why it is important to keep searching for the possible cause to ensure the real one is found and dealt with.

Leave a Reply